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When should I call an authorised service centre?

FreePoint technicians have the necessary training and experience to be able to perform all interventions on your stove or fireplace.


You can contact them should you require:

  1. repairs both covered and uncovered by warranty
  2. extraordinary maintenance
  3. to purchase spare parts

Note: for any pre-sale or product compatibility information, please contact your retailer.

Service Centers

Find your nearest Service Centre

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